Product Management
Grace Urum Eke
Product-focused professional with 3 years closing the loop between user feedback, data, and engineering teams to drive platform adoption.
300+
Institutional Accounts
75%
Engagement Rate
20%
Onboarding Time Reduction
3 yrs
Product Experience
Background
I'm someone who stays curious, reads widely, and tends to notice how things work, and where they don't. That instinct is what led me to Bloomberg, where I've spent the last three years working across data products and institutional clients, turning feedback into structured insight, finding where adoption breaks down, and translating friction into recommendations engineering teams can actually act on.
What drives me is closing the loop. Surfacing a problem is never enough. I want to see it through to something measurable: a 20% reduction in onboarding time, a 75% engagement rate on a platform that was underperforming, a user story that actually reflects how someone works.
That curiosity doesn't clock out either. When I'm off, I'm probably mid-book, in a pool, exploring a new city, or showing up somewhere that needed one more volunteer.
I'm now pursuing PM roles where I can apply this foundation more directly, bringing a background in finance, international business, and user empathy to teams building products that matter.
Competencies
Experience
Product Specialist, Portfolio Solutions
Bloomberg
Bridging client feedback, data, and engineering teams to drive platform adoption across 300+ institutional accounts.
- Led user research by owning a structured client feedback system across 300+ institutional accounts, identifying adoption blockers, synthesizing recurring themes, and surfacing prioritized insights to product and analytics teams to inform roadmap decisions
- Designed and maintained an engagement tracking dashboard in Excel that exposed tool adoption gaps across the client base; insights directly shifted outreach strategy and drove a 75% engagement rate, 25 points above company average
- Collaborated cross-functionally with product, analytics, and sales to translate client friction into scoped improvement recommendations; authored user stories to guide engineering and design teams, closing feedback loops that led to measurable platform improvements
- Synthesized adoption trends and client behavior data into executive briefings, leveraging market research insights that accelerated leadership's resourcing and prioritization decisions during periods of market volatility
Equity Specialist
Bloomberg
Managed 500+ client onboarding engagements for equity analytics tools, applying customer empathy to identify recurring friction points in product deployment and driving follow-up actions that measurably increased platform adoption.
- Designed and delivered structured training sessions on equity analytics tools, tracking completion and reducing onboarding time by 20% across client teams by addressing common user pain points
- Developed tailored demonstration workflows across ESG and index analytics, capturing user feedback and surfacing recurring themes to product teams to shape future feature improvements
- Analyzed post-training adoption metrics and usage patterns, creating dashboards that helped sales teams adjust outreach and improve engagement
- Identified and resolved data quality risks by coordinating with product and engineering teams through quality assurance practices, reducing client-impacting issues and improving reliability
Sales and Analytics Intern
Bloomberg
Supported analytics and sales operations at Bloomberg.
Product Intern (Seasonal)
Fitness Fair
Contributed to quarterly strategy reviews and operational decisions at a Lagos-based fitness company.
- Participated in quarterly strategy reviews, pitching ideas for service expansion and demographic targeting
- Supported inventory tracking to inform operational decisions
Education
BBA — International Business
The University of Texas at Austin · McCombs School of Business
Exchange Program
Korea University, Seoul
Certifications & Community
Bloomberg Certifications
- Equity & Portfolio Analysis
- Bloomberg Indices
- Advanced News Analytics
- FTP
Community & Leadership
SF Inclusion Ambassador & Co-Lead, Black Professional Community (BPC)
Bloomberg · Nov 2025 — Present
An internal program championing inclusion and representation at Bloomberg SF. Organized 10+ cultural and developmental events; achieved 60-70% average departmental attendance
The Rotary Foundation — Paul Harris Fellow
Rotary International · 2026
Awarded the Paul Harris Fellow in recognition of contributions to Rotary's global humanitarian mission
McCombs Diversity Council
UT Austin · 2021 — 2023
Black Business Student Association
UT Austin · 2019 — 2023
Get in touch
I'm always open to conversations about product, interesting opportunities, or just talking through a hard problem.